MEMOTEXT patient engagement platform
Commercialized in 2012, MEMOTEXT began as an SMS reminder web-app. From our users, we quickly realized it was being used for medication adherence purposes. This was our opportunity; to leverage patient data and create a better behavioural change methodology, one that automatically created a mobile health intervention that was as unique as its user.
We began by using subjective behavioural assessments (questionnaires) to build tailored and adaptive messaging and mobile health interventions. Over time we started to consume RX claims data to understand patient medication history and refill patterns to provide an objective source for personalizing messaging content. We also started integrating external sources of health data, such as ambient phone, airnow.gov, wearables and EMR data to both tailor interventions and ultimately provide decision support back to the healthcare practitioner.
MEMOTEXT’s approach is that everyone is different and people’s needs change over time. Every condition, population and patient journey requires a nuanced set of content and interventions to effectively engage. Our ability to design, consume and subsequently, ‘action’ health-data has allowed us to create validated, efficacious digital health interventions tailored to the individual.
Today we are a data-driven, evidence-based, personalized digital engagement platform, with a methodology that empowers patients to achieve their healthcare goals and improves the bottom line for healthcare stakeholders. Our passion to do meaningful things with health data and technology drives our company towards machine learning and the power of artificial intelligence to maximize the utility of health data.
Amos brings speech, mobile and social technologies together to create mobile (mHealth) and telehealth patient adherence programs. Since 2008, Amos has led the design and deployment of dozens of digital patient adherence and behavior change programs globally while advocating for evidence-based approaches to technology-based behavior change. With a background in user oriented design methodologies, user-requirements elicitation, finance and enterprise scale technology deployment, Amos focuses on solutions to solve real-world business requirements with patient centered designs while understanding the challenges of change management in clinical settings.
Prior to founding MEMOTEXT, Amos held multiple technology and finance related positions within the Bell Canada Holdings family of companies and also has a background in social and private real estate development. Amos holds a M.Sc. in Analysis, Design and Management of Information Systems from The London School of Economics in London England, graduating with distinction was highlighted by his work within the launch of the world’s first independent exchange for international wholesale telecom capacity.
Amos speaks regularly at events such as: mHealth, Stanford Medicine X, Health Datapalooza, Genentech FutureMed2.0 and guest lectures at the Univ. of Toronto.
While at McGill University, Linda’s background in cognitive science was coupled with her involvement with the brain imaging community at the Montreal Neurological Institute and her Honours thesis on the dynamics of neural oscillations using MEG. Afterwards she completed the Data Analytics, Big Data, and Predictive Analytics certificate at the Chang School of Continuing Education at Ryerson University. Having maintained a passion for both healthcare and technology along the way, she subsequently pursued a Master of Health Informatics at the Institute of Health Policy, Management, and Evaluation at the University of Toronto.
Linda is Lead Data Scientist at MEMOTEXT, discovering new insights from health data and applying machine learning techniques to assist with digital health program design and to identify actionable opportunities for patient empowerment.
With over 20 years of experience in accounting, Nick has been responsible for designing, automating and managing a variety of areas, including purchasing, billing, collections and disbursements, payroll and reporting for a number of corporations. A graduate of Computer Programming and Analysis from Seneca College, Nick is also a QuickBooks ProAdvisor. Both his background and experience has given him sound knowledge of information flow and excellent problem solving skills, which have proven extremely valuable to the MEMOTEXT team.
Jeff graduated from Seneca College with a diploma in Computer Programming and Analysis and brings over 15 years of experience to the team. Focused in systems analysis and software development for financial systems, e-commerce, database and business information systems, Jeff has also worked in the engineering world where he was developing application-specific firmware for Single board and Microcontroller systems. He has implemented complex software projects for clients including GPX International Tire, Procura, and AT&T.
Charles is a data enthusiast with an emphasis on effective data visualization. He completed his PhD in biomedical engineering specializing in stem cell genomics and proteomics, where using bioinformatic analysis, he discovered a key marker in improving the efficiency of cardiac cell generation. In his search to combine his passion for problem solving with his knowledge in data analytics, he’s previously worked as a consultant on numerous healthcare projects in the digital health space.
In his role as Data Engineer at MEMOTEXT, he is responsible for identifying strategic data needs in order to organize disparate data sources, facilitate data cleaning, and develop standardization models to fulfill business requirements.
Hesam holds an MASc. in Electrical and Computer Engineering from Ryerson University in Toronto. For his thesis he researched and designed an algorithm to improve computational speed in Non-symmetric Eigenvalue Problems based on CUDA programming language. He currently works on designing and developing mobile applications, Artificial Intelligence Markup Language (AIML) and algorithm extensibility and optimization with MEMOTEXT.
Ahmad holds a master's degree in Artificial Intelligence and a bachelor degree in Electronic Engineering, which has provided him with a wide range of knowledge and skills. He has more than 3 years of professional experience in IT field including backend, frontend and mobile apps developing as well as 15 years engineering experience in industrial control systems. He loves the process of building, optimizing and maintaining valuable software which is a key factor in MEMOTEXT. Even though hard engineering problems are often fun to solve, he is more attracted to solving real customer problems with a business justification.
In addition to his MEMOTEXT role, Mr. Corcoran is currently the Chair, NexgenRx Inc. and Chair, the Health Professions Regulatory Advisory Council (Ontario Government agency). He is also a Director of ArtsandTV Inc. as well as the owner/founder of the Stonegate Group. Mr. Corcoran is the immediate past Chair of the Institute of Corporate Directors (ICD) Ontario Chapter, and Past Chair of Bridgepoint Health and the Bridgepoint Foundation. He has also held senior executive positions in the private and public sectors, including Vice President and Managing Director at Canada Life Insurance, U.K. Division, and Vice president at IBM Canada and Special Advisor to the Secretary, Management Board (Ontario Government). Mr. Corcoran has also served as Governor at the University of Waterloo; Chair, President's Advisory Council, University of Waterloo; Chair, Board of Governors, Crescent School; President and Chair, Ontario Chamber of Commerce; and Director, The Canadian Chamber of Commerce. Mr. Corcoran is a proud recipient of the Canada in Confederation Medal in 1992.
Wenjia holds a Bachelor of Medical Science and her interest in technology in the healthcare space has driven her to pursue a Masters in Health Informatics from the University of Toronto.
As a business analyst at MEMOTEXT, Wenjia is focused on gathering requirements and evaluating programs. She is passionate about patient-centred design and leverages user experience techniques to help overcome pain points for the best patient experience.
Debra graduated with an Honours BA from Waterloo University. She minored in Anthropology, which has given her a better understanding of the disparities between cultures and why people view things in very different ways. Her education combined with her numerous years of customer relations work experience has made Debra excel in customer service. Prior to joining MEMOTEXT, Debra worked for PricewaterhouseCoopers as an Operations Administrator for seven years. She brings with her a wealth of knowledge in the internal workings of a large company. Debra spearheads projects to efficiently organize and maintain important information throughout a project lifecycle.
With an academic focus on artificial intelligence, Alex’s experience spans an array of senior management responsibilities as well as senior consulting engagements. Alex has implemented and spearheaded complex integration projects for clients such as Royal Trust, Bank of Montreal and AT&T Canada. He has architected and managed the development of International Financial Systems; Interactive Voice Response Systems; Distributed Database Schemes and Architectures; Telecommunications Systems; E-Commerce and Business to Business Information Systems. Mr. Ostritsky holds a B.Sc. equivalent from Ryerson Polytechnical Institute in the area of Applied Computer Science. (ACPS)