Governed AI
Secure RAG · Approved-source responses · Hybrid rules + LLM · Adverse-event detection · Human review · Audit logging
Build & Validate with MEMOTEXT
From unmet need to digital health that works in the real
world.
MEMOTEXT helps healthcare, research and patient-support teams build and scale digital patient engagement, care coordination and clinical decision support using proven programs, reusable components, adaptive engagement and regulated infrastructure.
The MEMOTEXT intervention stack
Build around what the intervention actually needs.
Start with proven components, adapt what fits, and build what needs to be new. MEMOTEXT brings the patient-facing, clinical, data and operational pieces together in one governed program.
Measure & Optimize
Engagement analytics · Outcomes reporting · Audit trails · Content and workflow optimization
01
Enroll & Assess
Enrollment · Consent · Intake · Surveys · Assessments · EMA · Patient-reported outcomes
02
Tailor & Adapt
Segmentation · Personalization · Dynamic sequencing · Rules-based logic · JITAIs · Re-segmentation
03
Communicate & Support
SMS · IVR · Web · Mobile apps · Chatbots · Live chat · Voice · Multilingual delivery
04
Coordinate & Escalate
Clinical workflows · PSP workflows · Alerts · Risk flags · Human handoff · Safety escalation · Care-team dashboards
Integrate & Connect
REDCap · Qualtrics · FHIR · EHRs · Claims · Salesforce · Wearables · Approved content repositories
Existing program, proven components, or a new build—the architecture follows the intervention.
Start further ahead
Bring us your clinically driven business requirements.
We use the right combination of proven programs, reusable components, clinical frameworks and new development so you invest in what creates value.
Proven programs
Deploy or adapt existing MEMOTEXT programs when the population, workflow and evidence are already a strong fit.
Explore the marketplace
Reusable components
Combine assessments, messaging, portals, alerts, dashboards, reporting, integrations and governed AI.
See the component architecture
Proven frameworks
Apply what we have learned in adherence, patient support, care coordination, EMA, JITAIs and adaptive trials.
Use proven patterns
Validated technologies
Build the clinical logic, workflow, experience or data capability that makes your program meaningfully different.
Think it through
Why MEMOTEXT
What clients notice...
Want to talk with our collaborators? Want to read our literature summary?
Client implementation partner
“
MEMOTEXT has been an invaluable partner to Kids Help Phone, offering outstanding design and development expertise throughout the creation of ‘Resources Around Me.’ Their team brought not only technical excellence and innovation, but also a genuine commitment to our mission. From concept to launch, they helped us deliver meaningful digital solutions that truly support the communities we serve.Dr. Lydia Sequeira – Head of Applied Research, Kids Help Phone
Healthcare innovation collaborator
“
The team at MEMOTEXT has been so responsive to all our requirements and adjustments to the screener. We are more than pleased with the result!Product Owner, INVIVA by McKesson Canada
Program leadership
“
One of the most impactful aspects of this partnership was the commitment to adaptability and inclusion. We are deeply grateful for this great partnership and the transformative impact A4i has had on the individuals we serve.Maria Martha Moreno, MS CIS | MH Services Program Manager, Riverside University Health System
Product Manager
“
Working with the MEMOTEXT team has been refreshing. I found that we are able to utilize their insight, knowledge and resources to truly engage patients and HCPs. The data, insights and results have been very valuable and given us direct, real-time understandings of our patients. The MEMOTEXT patient adherence platform is an important part of our product offering.Ashley Wohl, Group Product Manager, Bioventus
Proof in the real world
Three programs. Three paths from idea to implementation.
The point is not that every project looks the same. It is that MEMOTEXT has repeatedly crossed the gap between a promising concept and a program that people and organizations can actually use.
Public health · maternal health
SmartParent
Evidence-informed support created with the University of British Columbia and expanded across health authorities and populations.
From research intervention to scalable program — clinical, engagement, evaluation and multi-jurisdictional delivery.
View in the marketplace
Mental health · peer support
A4i
From co-design to sustainable service delivery — clinical co-design, lived- experience validation and infrastructure tested in practice
From co-design to sustainable service delivery
View in the marketplace
Enterprise · care coordination
McKesson INVIVA
Operating across 76 clinics — enterprise workflow, reliability and integration over time.
Operating across 75 clinics
Read the McKesson whitepaperRegulated infrastructure
Built to operate in healthcare environments.
Security and privacy are part of our trust DNA. They are part of how the program is architected, reviewed and operated.
United States
U.S. infrastructure
- Designed for HIPAA-regulated deployments
- U.S.-based data environment
- Role-based access, auditability and encryption
- BAA and enterprise security-review support
Canada
Canadian infrastructure
- PIPEDA- and PHIPA-aligned deployments
- Canadian data-residency environment
- Configurable retention and access controls
- Privacy and security review support
A structured first step
Determine the shortest credible path from your need to real-world deployment.
The MEMOTEXT Intervention Architecture engagement identifies what can be reused, what should be adapted and what must be built—along with the workflow, data, governance and implementation requirements.