Implementation of a digital health program to support clinical mental health

In 2022, CAMH launched a survey on EHR use, documentation requirements, and experiences of burnout among clinicians, including social workers (SWs) and occupational therapists (OTs). Findings revealed high rates of burnout amongst SWs (48.4%) and OTs (23.1%), signaling a need for strategies to address clinician burnout.
In response to the survey findings, a two-way text-based program, BeWell, was co-designed and implemented at CAMH as one of multiple strategic methods to address increased rates of burnout amongst clinicians.