MEMOTEXT collects, uses and discloses personal information in accordance with all applicable laws and the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and Health Insurance Portability and Accountability Act (“HIPAA”).
Personal information includes information that relates to their personal characteristics (e.g., gender, age, income, home address or phone number, ethnic background, family status), their health (e.g., health history, health conditions, health services received by them) or their activities and views (e.g., religion, politics, opinions expressed by an individual, an opinion or evaluation of an individual). Personal information, however, does not include business information (e.g., an individual’s business address and telephone number), which is not protected by privacy legislation.
Additional health data provided by MEMOTEXT clients are to de-identified by the client prior to data transfer. Data transfer is performed under secure transfer conditions and only accessible by MEMOTEXT employees required to process the data. De-identified Information may be used by MEMOTEXT only for the purposes of development, product improvement, to demonstrate or market product effectiveness, or research. MEMOTEXT agrees not to attempt to re-identify de-identified Information and not to transfer de-identified Information to any party.
326 Rushton Road
MEMOTEXT will identify the purposes for which personal information is collected at or before the time it is collected. The purposes for which information is collected, used or disclosed must be those that a reasonable person would consider are appropriate in the circumstances. When MEMOTEXT uses personal information that has been collected for a purpose not previously identified, it will identify the new purpose for the individual to whom the personal information relates prior to using the information in that manner, except as permitted or required by law.
MEMOTEXT will make a reasonable effort to make sure individuals understand how their personal information will be used by MEMOTEXT. MEMOTEXT will obtain consent of the individual for the collection, use or disclosure of personal information.
An individual’s consent may vary from express written consent to implied consent, depending upon the circumstances and the type of information. We will collect, use or disclose personal information without consent, only where permitted or required by law.
Subject to legal or contractual restrictions, an individual may withdraw their consent at any time, by providing reasonable notice and will inform the individual of the implication of such a withdrawal, if any.
Limiting Use, Disclosure and Retention
MEMOTEXT uses and discloses personal information only for purposes related to employment and employment opportunities. MEMOTEXT will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required or permitted by law. Personal information that is used to make a decision about an individual will be maintained for a minimum of two year of time to allow the individual access to the information after the decision has been made.
MEMOTEXT may disclose personal information to a government authority that has asserted its lawful authority to obtain the information or where MEMOTEXT has reasonable grounds to believe the information could be useful in the investigation of an unlawful activity, or to comply with a subpoena or warrant or an order made by the court or otherwise as permitted by applicable law.
Documents will be destroyed by way of shredding and electronic files will be deleted in their entirety. When hardware is discarded, MEMOTEXT will ensure that the hard drive is physically destroyed.
MEMOTEXT will venture to ensure that personal information will be accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
MEMOTEXT protects personal information by security safeguards appropriate to the sensitivity of information. We are committed to keeping personal information secure, and have appropriate technical, administrative and physical procedures in place to protect personal information against loss or theft, as well as authorized access, disclosure, copying, use, modification, disposal or destruction.
In addition, methods of protection and safeguards include, but are not limited to, locked filing cabinets, restricted access to offices, security clearances, need-to-know access and technological measures including the use of passwords, encryption and firewalls.
We limit access to personal information to those who have a business need. We keep personal information only for a reasonably needed amount of time.
When a request is made to MEMOTEXT, we will inform an individual of the existence, use and disclosure of their personal information and provide access to that information, except where access in not required by law. Upon request, individuals can review the accuracy and completeness of their personal information and may have it amended, if appropriate.
Most recently amended Oct 2021