Patient Engagement Key to Improved Health Outcomes, but What Is It?
Posted on September 4, 2013 by Miki Peer
“If patient engagement were a drug, it would be the blockbuster drug of the century and malpractice not to use it.” Leonard Kish1
The model of health care delivery has changed dramatically in recent decades. Currently, focus is centred on increasing efficiency and care co-ordination while maintaining healthcare quality. Over the years there have also been significant shifts in how individuals perceive their health, and their roles and responsibilities with respect to personal health. The result is that patients today face an increasingly complex process of seeking and using health care services. To benefit optimally from available services, patients must now participate in their care – that is, patients must be active and engaged2 – and this requires extensive skills, knowledge, energy, and motivation2,3.